Eagle Legacy Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.
If after reading this notice you have questions, please contact us at:
(800) 367-2474
(303) 422-6221
INFORMATION WE COLLECT ABOUT YOU
We collect nonpublic personal information about you from the following sources:
* Information we receive from you on applications and other forms.
* Information about your transactions with us or our affiliate(s), PSCU, CUSN, First Choice Financial Services.
* Information we receive from a consumer reporting agency.
* Information obtained when verifying the information you provide on an application or other forms; this may be obtained from your current or past employers or from other institutions where you conduct financial transactions.
We may disclose all of the information we collect, as described above, as permitted by law.
PARTIES WHO RECEIVE INFORMATION FROM US
We may disclose nonpublic personal information about you to the following types of third parties:
+ Financial service providers, such as insurance companies and FIA Card Services.
+ Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, plastic card processors, and government agencies.
Eagle Legacy Credit Union and its affiliate(s) PSCU, CUSN, First Choice Financial Services may also work closely to offer products and services to meet member needs. As a result, we may also share your nonpublic personal information with each other as permitted by law.
DISCLOSURE OF INFORMATION TO PARTIES THAT PROVIDE SERVICES TO US
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to other financial institutions with whom we have joint marketing agreements, to other companies that perform marketing services on our behalf, or to nonaffiliated third parties for the purposes of processing and servicing transactions that you request or authorize, so that we may provide members competitive products and services.
We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.
To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.
DISCLOSURE OF INFORMATION ABOUT FORMER MEMBERS
If you terminate your membership with Eagle Legacy Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.
HOW WE PROTECT YOUR INFORMATION
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
WHAT MEMBERS CAN DO TO HELP
Eagle Legacy Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
+ Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
+ Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
+ Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
WEBSITE DISCLOSURE
Eagle Legacy Credit Union uses “cookies” on our web page and Online Banking. Cookies are small pieces of information a website stores on a visitor's web browser to remind the site about the user the next time the site is visited. We do not store confidential or sensitive information through the use of cookies. Our use of cookies enhances our member's online transactions and eases navigation through our website. For certain applications, such as online transactions, cookies are required to help protect the privacy of member's transactions (for example, terminating the session if the member forgets to log out). We collect email addresses from members who request electronic services, and from users of our website who choose to provide their addresses.
YOU HAVE CHOICES
We may disclose information about you to third parties that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. Furthermore, we may disclose personal information about you to third parties as permitted by law, such as disclosures necessary to process and service your credit card account, to protect against fraud, and to protect the security or confidentiality of our records.
You may tell us not to share information about you with companies outside of Eagle Legacy Credit Union. Even if you do tell us not to share, we may do so as required or permitted by law. Also if you have authorized us to share information in connection with a particular product or service, we will continue to share information about you in connection with that product or service. You may contact us by:
+ calling us at 303-422-6221 or toll-free 1-800-367-2474, or
+ for the hearing impaired, please call 303-431-0487 and wait for operator assistance, or
+ writing us at P.O. Box 1346, Arvada, CO 80001
You do not need to contact us unless you want to opt-out of the privacy listed above. If you are a current member, you do not need to contact us unless you want to change a choice you previously indicated to us.
CHILDREN'S PRIVACY PLEDGE
We respect the privacy of children and do not collect any more personal information than reasonably necessary to enable them to participate in the activities we offer at our website. We do not allow other organizations to collect personal information from children and do not have any agreements with outside organizations to collect personal information at our site.
The information we collect from children is used:
+ to fulfill a requested transaction;
+ to notify club members about upcoming special events; and ,
+ to respond to children's specific requests to participate in activities, such as subscribing to an online newsletter or attending scheduled events.
We do not share children's personal information with anyone other than those who provide support for the internal operations of the website and our agents (for example; contractors who provide fulfillment services or technical support to the website) and those parties have agreed to maintain the security and integrity of personal information.
Parents can review the information that we have collected from their children online, prevent the further use or maintenance of such information, or direct the deletion of their children's personal information by notifying Eagle Legacy Credit Union.
+ By mail: Eagle Legacy Credit Union, P.O. Box 1346, Arvada, CO 80001
+ By email: info@eaglelegacy.org
+ By phone: 303-422-6221 or 1-800-367-2474
Let us know if you have questions. Please do not hesitate to call us -- we are here to serve you!
© CUNA Mutual Group, 2000, 2007 23375 ( DCOBA0) 03/19/2009 |